Shipping policy

1. Order Processing Time

  • Aapda orders aam ~ 1-2 business divaso ma process thase (weekends ane holidays exclude).

  • Jo order ma koi special customisation hoy ya peak season ma hoy, to additional 1-2 divas laage shake chhe.

2. Shipping Regions / Delivery Area

  • Domestic: India na major shahero (cities & towns)

  • International: [List karae] desho ma shipping available chhe / atla desho ma nahi chhe (jya possible hoy)

  • Kuch remote areas/ islands ma delivery cost vadhare padi shake chhe ya thodu late thavu joye.

3. Shipping Methods & Delivery Time

Shipping Method Estimated Time (Domestic)
Standard Delivery 3-7 business divas
Express / Faster Delivery 1-3 business divas (an additional charge hou)

  • International shipping: 7-21 business divas, desh ni custom, postal service etc. par depend kare chhe.

4. Shipping Costs / Charges

  • Domestic: ₹[amoun] flat rate / weight-based / free shipping above 499₹[threshold]

  • International: Charges weight ane destination par based hase; shipping cost checkout vakhte calculate thase.

  • Tamne possible hoy to “free shipping above 499 rupees” no offer apvanu jo khyal ma ho.

5. Duties, Taxes & Customs (for International Orders)

  • Import duties, taxes, customs fees je destination desh ma applicable hoy, te customer taraf thi bharava padse.

  • OyzekX aa fees bharva na kare.

6. Tracking & Shipment Confirmation

  • Order dispatch thaya pachhi tame shipment confirmation email / message mokalishe jemma tracking number hase.

  • Tracking activate thase within 24-48 hours of dispatch.

  • Tame je tracking link provide thase, eni madad thi package ni location check kari sako.

7. Lost / Damaged Shipments

  • Jo delivery samay item damage thai chhe, ya item na male chhe, to customer ne 7 divas ni andar photos ane problem details apvani rahese.

  • OyzekX tamne replacement ya refund provide kari sakshe, condition pramaney ane stock availability pramaney.

8. Restrictions & Exclusions

  • PO boxes / APO/FPO addresses ma shipping available hase / na hase − jya problem pade te mention karvu.

  • Shrink wrap, fragile items ya heavy items ni extra packaging lagse; shipping cost vadhe shake chhe.

  • Kuch items desh ni import rules pramane restricted hase.

9. Local Pickup / Store Pickup (if applicable)

  • Jo OyzekX ni koi physical store hoy ya local pickup option hove to, contact info ane procedure aapvu.

10. Changes / Cancellations

  • Order dispatch thaya pachi cancellation nahi thay, par dispatch thava pahla possible hase.

  • Agar customer address wrong aapyo hoy to, shipping cost ya delay apvanu padi shake chhe.

11. Contact Information